Zoom's pricing page, as read on 2026-08-17.

Zoom Workplace Pricing - Zoom

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Accessibility Overview

Workplace

Plan Cards

Basic

• Meetings

• 40 minutes per meeting
• 100 participants per meeting

• AI Companion

• Limited in-meeting use

• Team Chat

• Instant messaging

• Phone

• VoIP calling

• Scheduler

• 1 personal booking page

• Whiteboard

• 3 editable whiteboards

• Clips

• 5 two-minute clips

• AI Productivity Suite

• Unlimited manual creation and edits
• Limited AI capabilities

• Mail

• Connect Gmail/Outlook in Zoom

• Calendar

• Sync Google/Microsoft calendars

• Tasks

• Surface, manage, and complete tasks

• Hub

• One place for your Zoom files

Pro

Best for personal use or small teams.

• Meetings

• 30 hours
• 100 participants per meeting

• AI Companion

• Unlimited in-meeting use
• In Zoom Workplace and on the web
• (My Notes) for Zoom and third-party meeting platforms

• Video Management

• Group videos in channels (25 unique viewers)
• Zoom recordings, Clips, and uploads

• Docs

• Unlimited file attachments

• Clips

• Unlimited clips
• Custom avatars (3 mins per month)

• Mail

• Zoom Mail

• Calendar

• Zoom Calendar

• Cloud storage

• 10 GB per user

• Live Chat Support

Business

Best for larger teams.

• Meetings

• 300 participants

• Scheduler

• Unlimited booking pages

• Whiteboard

• Unlimited whiteboards

• Extras

• SSO, managed domains
• Multi-region storage and media control
• Device management
• Information barriers and other policies
• Archival and data loss prevention APIs

Enterprise

• Meetings

• 1000 participants

• Phone

• Full-featured PBX

• Webinars

• 500 attendees

• Rooms
• Workspace Reservation
• Visitor Management
• Translated captions
• Add-ons

• Customer managed key
• Hybrid cloud
• Contact management network

Comparison

License Count

Each plan has specific limits on how many users can be assigned meeting licenses or other user accounts.

Meetings

Simplified video conferencing and messaging across any device

-

Meeting duration

• basic: 40 mins
• pro: 30 hours
• business: 30 hours
• enterprise: 30 hours

-

Participant capacity

• basic: 100
• pro: 100
• business: 300
• enterprise: 500+

-

Recording

• basic: Local
• pro: Local & 10 GB cloud (per license)
• business: Local & 10 GB cloud (per license)
• enterprise: Local & Unlimited cloud

-

Unlimited meetings

• basic: true
• pro: true
• business: true
• enterprise: true

-

Automated Captions

• basic: true
• pro: true
• business: true
• enterprise: true

-

Telephone dial-in

• pro: Toll-based
• business: Toll-based
• enterprise: Toll-based

-

Screen sharing

• basic: true
• pro: true
• business: true
• enterprise: true

-

Breakout rooms

• basic: true
• pro: true
• business: true
• enterprise: true

-

Virtual background

• basic: true
• pro: true
• business: true
• enterprise: true

-

Personal Meeting ID

• basic: true
• pro: true
• business: true
• enterprise: true

-

Host controls

• basic: true
• pro: true
• business: true
• enterprise: true

-

Co-Annotation on screen share

• basic: true
• pro: true
• business: true
• enterprise: true

-

Remote keyboard & mouse Control

• basic: true
• pro: true
• business: true
• enterprise: true

-

Multi-share

• basic: true
• pro: true
• business: true
• enterprise: true

-

Waiting room

• basic: true
• pro: true
• business: true
• enterprise: true

-

Built into Zoom for home devices

• basic: true
• pro: true
• business: true
• enterprise: true

-

Pin multiple people

• basic: true
• pro: true
• business: true
• enterprise: true

-

Spotlight multiple people

• basic: true
• pro: true
• business: true
• enterprise: true

-

Filters

• basic: true
• pro: true
• business: true
• enterprise: true

-

Polling

• pro: true
• business: true
• enterprise: true

-

Co-host & alternate host

• pro: true
• business: true
• enterprise: true

-

Assign meeting scheduler

• pro: true
• business: true
• enterprise: true

-

REST API

• pro: Pro REST API Rate Limits
• business: Pro REST API Rate Limits
• enterprise: REST API Rate Limits

-

Skype for Business (Lync) interoperability

• pro: true
• business: true
• enterprise: true

-

Streaming

• pro: true
• business: true
• enterprise: true

-

Reporting

• pro: true
• business: true
• enterprise: true

-

User management

• pro: true
• business: true
• enterprise: true

-

Admin portal

• business: true
• enterprise: true

-

LTI integration

• business: true
• enterprise: true

-

Recording transcripts

• pro: true
• business: true
• enterprise: true

-

Branding

• business: true
• enterprise: true

-

Managed domains

• business: true
• enterprise: true

-

Language interpretations

• pro: true
• business: true
• enterprise: true

-

Custom Mail Domain

• business: true
• enterprise: true

-

Avatars

• basic: true
• pro: true
• business: true
• enterprise: true

-

In-meeting reactions

• basic: true
• pro: true
• business: true
• enterprise: true

-

Appearance touch up

• basic: true
• pro: true
• business: true
• enterprise: true

-

Original sound for musicians

• pro: true
• business: true
• enterprise: true

AI Companion

AI Companion features are not applicable to users with Basic permissions on paid accounts.

-

AI note-taking

• basic: 3
• pro: Unlimited
• business: Unlimited
• enterprise: Unlimited

-

Speaker identification

• basic: In Zoom Meetings
• pro: In Zoom Meetings
• business: In Zoom Meetings
• enterprise: In Zoom Meetings

-

Cross platform support

• basic: AI note-taking across Zoom, Microsoft Teams, Google Meet, in-person meetings, and 3rd-party meetings
• pro: AI note-taking across Zoom, Microsoft Teams, Google Meet, in-person meetings, and 3rd-party meetings
• business: AI note-taking across Zoom, Microsoft Teams, Google Meet, in-person meetings, and 3rd-party meetings
• enterprise: AI note-taking across Zoom, Microsoft Teams, Google Meet, in-person meetings, and 3rd-party meetings

-

Meeting summaries

• basic: 3
• pro: Unlimited
• business: Unlimited
• enterprise: Unlimited

-

In meeting questions

• basic: 3
• pro: Unlimited
• business: Unlimited
• enterprise: Unlimited

-

AI queries in the side panel

• basic: 20
• pro: Unlimited
• business: Unlimited
• enterprise: Unlimited

-

AI queries on the web

• basic: 20
• pro: Unlimited
• business: Unlimited
• enterprise: Unlimited

-

Writing mode

• basic: 3
• pro: Unlimited
• business: Unlimited
• enterprise: Unlimited

-

Personal workflows

• basic: 1 saved workflow, 3 runs
• pro: Unlimited
• business: Unlimited
• enterprise: Unlimited

-

Intelligent retrieval

• basic: 10 total files with 10 MB/file plus 3 Zoom Meetings
• pro: Unlimited Zoom, Google and Microsoft content and manual file upload
• business: Unlimited Zoom, Google and Microsoft content and manual file upload
• enterprise: Unlimited Zoom, Google and Microsoft content and manual file upload

-

Transcribe in-person meetings

• basic: 90 minutes per month
• pro: Unlimited
• business: Unlimited
• enterprise: Unlimited

Video Management

-

Group videos in channels

• pro: 25 unique viewers
• business: 25 unique viewers
• enterprise: 25 unique viewers

-

Zoom recordings, Clips, and uploads

• pro: true
• business: true
• enterprise: true

Team Chat

Chat allows you to easily send group text, files, screen captures, code snippets, voice messages and images. Text can be formatted and users can share GIFs and emojis as well. Presence displays whether chat participants are active on desktop or mobile devices, or busy in meetings.

-

Persistent meeting chat

• basic: true
• pro: true
• business: true
• enterprise: true

-

Direct, Channel, or Group Chat

• basic: true
• pro: true
• business: true
• enterprise: true

-

Message and file history

• basic: true
• pro: true
• business: true
• enterprise: true

-

Find people, channels, and files in search

• basic: true
• pro: true
• business: true
• enterprise: true

-

Application Integrations

• basic: true
• pro: true
• business: true
• enterprise: true

-

Secure file sharing

• basic: true
• pro: true
• business: true
• enterprise: true

Phone

-

VoIP calling

• basic: true
• pro: true
• business: true
• enterprise: true

-

Unlimited internal calling

• enterprise: true

-

Metered outbound calling

• enterprise: true

-

Unlimited outbound calling

• enterprise: true

-

Industry-leading HD call quality

• basic: true
• pro: true
• business: true
• enterprise: true

-

24x7 Live Chat & Phone Support

• enterprise: true

-

Native Windows, MacOS and Linux desktop apps

• enterprise: true

-

Native mobile apps for iOS and Android

• enterprise: true

-

Port existing phone numbers or purchase new ones (DID)

• enterprise: true

-

Toll free numbers

• enterprise: true

-

Phone extension number

• enterprise: true

-

Voicemail with transcription

• enterprise: true

-

Unlimited auto attendants/IVR

• enterprise: true

-

Dial by name directory

• enterprise: true

-

Automatic call distribution groups (ACD) with call queueing

• enterprise: true

-

Barge/Monitor/Whisper/Takeover

• enterprise: true

-

Holiday and business hours routing

• enterprise: true

-

3-Way ad hoc conference calls

• enterprise: true

-

Call recording

• enterprise: true

-

Configurable anonymous and specified call blocking

• enterprise: true

-

Emergency calling

• enterprise: true

-

Nomadic E911 addressing (US and Canada) -

• enterprise: true

-

Emergency response center

• enterprise: true

-

Shared line appearance/delegation

• enterprise: true

-

Call handoff between devices

• enterprise: true

-

Call park

• enterprise: true

-

End-to-end encryption for Zoom Phone

• basic: false
• pro: false
• business: false
• enterprise: true

-

Zero-touch provisioning of phones

• enterprise: true

-

Mix types of plans in an account

• enterprise: true

-

Real time reporting and quality dashboards

• enterprise: true

-

Support for virtual desktop (VDI) environment

• enterprise: true

-

Bring your own carrier support

• enterprise: true

-

SMS & MMS

• enterprise: true

-

Push-to-Talk

• enterprise: true

-

Online Fax

• pro: false
• business: false

Scheduler

Zoom Scheduler optimizes scheduling by sharing your availability for others to conveniently book appointments. Works seamlessly with your Zoom Meetings and Zoom Mail and Calendar, and integrates with Google and Microsoft 365.

Whiteboard

Clips

Effortlessly create, edit, and share short videos. Stored clips are easily discoverable, boosting engagement.

-

Custom Avatars

• basic: 1 minute per lifetime
• business: 3 minutes per month
• enterprise: 3 minutes per month
• pro: 3 minutes per month

AI Productivity Suite

Automate your writing, analysis, and workflows across Canvas, Sheets, Slides, and Paper.

-

Version History

• basic: 7 days
• pro: Access to all version history
• business: Access to all version history
• enterprise: Access to all version history

-

Attachment Size

• basic: 10 MB
• pro: 1 GB
• business: 1 GB
• enterprise: 1 GB

-

Template sharing

• basic: false
• pro: true
• business: true
• enterprise: true

-

Template library

• basic: Limited
• pro: Advanced
• business: Advanced
• enterprise: Advanced

-

Canvas rows per data table

• basic: 1,000
• pro: 20,000+
• business: 20,000+
• enterprise: 20,000+

-

APIs & integrations

• basic: Low rate limits See rates
• pro: High rate limits See rates
• business: High rate limits See rates
• enterprise: High rate limits See rates

-

Advanced security

• basic: false
• pro: Audit logs and data retention policy
• business: Audit logs and data retention policy
• enterprise: Audit logs and data retention policy

-

Admin controls

• basic: Basic
• pro: Advanced with public site management and analytics dashboards
• business: Advanced with public site management and analytics dashboards
• enterprise: Advanced with public site management and analytics dashboards

-

Canvas (with AI help me write)

• basic: 3 docs

Mail

-

Client

• basic: true
• pro: true
• business: true
• enterprise: true

-

Service

• pro: true
• business: true
• enterprise: true

-

Custom Mail Domain

• business: true
• enterprise: true

Calendar

-

Client

• basic: true
• pro: true
• business: true
• enterprise: true

-

Service

• pro: true
• business: true
• enterprise: true

Tasks

Stay on top of action items and complete them on time with an AI-first solution that provides task recommendations based on conversations and meeting summaries in Zoom Workplace.

Workflow Automation

Zoom Workflow Automation streamlines work, integrates with third-party apps, and leverages AI Companion to provide actionable insights. Enjoy unlimited runs for a limited time—pricing and terms are subject to change after the promotional period.

Hub

Stay organized and move faster with a centralized, AI-first hub for your Zoom files and productivity tools. Search smarter and get instant answers with AI Companion to access content across Docs, Whiteboard, Clips, and more.

Webinars

Rooms

Workspace Reservation

Visitor Management

Cloud Storage

Technical Support

-

Knowledge Base

• basic: true
• pro: true
• business: true
• enterprise: true

-

Zoom Community

• basic: true
• pro: true
• business: true
• enterprise: true

-

Zoom Virtual Agent for Chat and Phone

• basic: true
• pro: true
• business: true
• enterprise: true

-

Live Chat Support

• pro: Accounts with subscriptions over $10 USD/month
• business: Accounts with subscriptions over $10 USD/month
• enterprise: Accounts with subscriptions over $10 USD/month

-

Live Phone Support

• pro: Accounts with subscriptions over $200 USD/month
• business: Accounts with subscriptions over $200 USD/month
• enterprise: Accounts with subscriptions over $200 USD/month

Translated Captions

Workplace Integrations

-

Microsoft

• basic: true
• pro: true
• business: true
• enterprise: true

-

Google

• basic: true
• pro: true
• business: true
• enterprise: true

-

Salesforce

• basic: true
• pro: true
• business: true
• enterprise: true

-

ServiceNow

• basic: true
• pro: true
• business: true
• enterprise: true

-

Hubspot

• basic: true
• pro: true
• business: true
• enterprise: true

Security and Compliance

-

End-to-end encryption for Zoom Meetings

• basic: true
• pro: true
• business: true
• enterprise: true

-

Enterprise-grade security features

• basic: true
• pro: true
• business: true
• enterprise: true

-

Encryption by Default

• basic: true
• pro: true
• business: true
• enterprise: true

-

GDPR control

• basic: true
• pro: true
• business: true
• enterprise: true

-

Single sign-on via SAML 2.0

• business: true
• enterprise: true

Advanced Security Features

-

Archiving API

• basic: false
• pro: false
• business: true
• enterprise: true

-

DLP API

• basic: false
• pro: false
• business: true
• enterprise: true

-

Info Barriers

• basic: false
• pro: false
• business: true
• enterprise: true

-

Chat Etiquette

• basic: false
• pro: false
• business: true
• enterprise: true

-

Regional Data Centers

• basic: false
• pro: true
• business: true
• enterprise: true

-

Zoom Compliance Manager

• basic: false
• pro: false
• business: false
• enterprise: Paid Option

-

End-to-End Encryption

• basic: false
• pro: false
• business: false
• enterprise: true

-

Cryptographic Boundary

• basic: false
• pro: false
• business: false
• enterprise: true

-

Virtual Desktop (VDI)

• basic: false
• pro: false
• business: false
• enterprise: true

-

Customer Managed Key

• basic: false
• pro: false
• business: false
• enterprise: true

-

GPO/MSI Policies

• basic: false
• pro: false
• business: false
• enterprise: true

-

Mass Deployment (MSI)

• basic: false
• pro: false
• business: false
• enterprise: true

-

Network Test Tool (NTT)

• basic: false
• pro: false
• business: false
• enterprise: true

-

Dashboards

• basic: false
• pro: false
• business: false
• enterprise: true

-

Zoom Mesh

• basic: false
• pro: false
• business: false
• enterprise: true

-

Zoom Phone Survivability

• basic: false
• pro: false
• business: false
• enterprise: true

-

Zoom Meeting Survivability

• basic: false
• pro: false
• business: false
• enterprise: true

FAQ

What is a Licensed user and what is a Participant?

A licensed user has either a free or paid meeting license and can schedule meetings with participants based on the capacity their plan allows. A Participant is an invitee in a meeting scheduled by someone with a meeting license. A Participant does not require a Zoom account nor license in order to join a meeting and can join for free. Participants can join a meeting from their phone, desktop, mobile and tablet devices.

How many participants can join the meeting?

All plans allow up to 100 participants by default in each meeting (up to 1,000 with Large Meeting add-on).

How many people can use one Zoom Meetings license?

A licensed user can host an unlimited number of meetings. However if multiple users have the need to schedule separate meetings, you will need additional meeting licenses per each user.

What is the difference between Zoom Rooms and Zoom Meetings?

Zoom Meetings (mobile and desktop client): This is what users use day to day to join meetings from their personal or work computer or mobile device. Zoom Meeting is a desktop application and smartphone app designed for a user account on user-assigned devices (such as your mobile device, tablet, or desktop). The device that the Zoom Meeting app lives on is not designed to be a shared resource, it's tied to an individual. Zoom Meetings resides along with a user’s other applications (e.g. email, calendar, photos, etc on their device). So with Zoom Meetings, it's really the user's Zoom environment and profile. For example, Zoom Meeting will include the user's chat groups, 1:1 chat messages, starred contacts list, Zoom Phone number, call history, and other user-level settings and information.

A part of Zoom Meetings is Zoom for Home. Zoom for Home allows any Zoom user to deploy a personal collaboration device for video conferencing, phone calls, interactive whiteboarding, and annotation. Unlike a mobile device, tablet, or laptop which runs the Zoom application (one of many applications), Zoom for Home works on a dedicated personal device that only runs the Zoom software.

Zoom Rooms: Zoom Rooms is designed to run on hardware and appliances as a dedicated meeting environment for shared spaces (such as conference rooms), and ideal for group collaboration. Zoom Rooms is a dedicated, shared environment for communications and collaboration with a single consistent interface. This means that users know it will always work the same way regardless of which room they walk into, minimizing user error (very important when you think about meeting rooms that are shared among many different employees and their varying technical levels). Users can schedule the room using room booking tools and join their meetings with one tap. Taking Zoom Rooms outside the traditional conference room, Zoom Rooms can be deployed into open spaces as video-enabled interactive whiteboards, and even provide value add services such as digital signage, for corporate communications and branding, and room schedulers, for room booking management.

Zoom Rooms are IT-managed resources that are designed to be the only application up and running on a system. It’s also tied to a calendar resource that’s bookable by others. Zoom Rooms can leverage a variety of display, compute, audio, camera, capture, room control and touch display controller devices to join and manage meetings with integrated HD audio and video. This means that Zoom Rooms audio and video experiences can be easily deployed for phone booths, focus rooms, and huddle rooms, and customized for large boardrooms, broadcast studios, and custom training rooms.

All in all, Zoom Meetings (mobile and desktop client) and Zoom Rooms work together to greater emphasize that they are both a part of one interconnected platform, Zoom.

What is the difference between an Audio Plan and Zoom Phone?

Zoom Phone is a cloud phone solution that provides integrated PBX features. Zoom Meeting audio plans enable PSTN dial-in/out access to meetings only.

What payment methods do you accept?

Zoom accepts credit card, PayPal, and other mobile wallet and bank payment methods which may vary based on eligibility (ie. browser or country). For more information, please visit our support article.

Can I pay quarterly or for more than a year up-front?

In most cases, Zoom allows for additional billing cadences such as quarterly. Zoom offers pre-paid packages in 1, 2, and 3-year increments. Please Contact Sales for pricing.

Do you charge sales or consumption taxes or VAT?

Zoom Services are available to both Business and Personal customers globally. Whether indirect taxes (e.g. sales tax, VAT, GST, or comparable consumption taxes) are charged will depend on jurisdictional tax law, your exemption status, ‘Sold To’ address and the Zoom Services purchased. If your online order includes indirect taxes, you will see the tax amount applied in your shopping cart after the billing step and before checkout is complete.

How does the subscription service work? Can I cancel my subscription?

Zoom is a subscription-based service, which means that your plan renews every month or year (depending on the term you choose). You can cancel your subscription at any time during your plan term to cancel the auto-renewal of your subscription.

Where can I find a Zoom W-9 for my business?

If your business requires service providers to have a W-9 form on file for tax records, you can find a copy of Zoom's W-9 here.

Where can I find Zoom's Terms of Service?

Zoom's Terms of Service can be found in our trust center.

How does Zoom keep the product secure?

Securing your Zoom Meetings can start before your event even begins, with a robust set of pre-meeting features, including Waiting Rooms, Join by Domain, and Passcodes. Zoom also has controls at your fingertips to ensure your meetings are secure and disruption-free. Zoom takes care to ensure your data is secure at all times using learn more about our privacy and security features in our trust center.

How does Zoom support non-profits?

Zoom offers verified nonprofit organizations worldwide a 50% discount on Zoom Workplace Pro, Workplace Business, Webinars and Large Meetings. For further details and to see if your nonprofit is eligible, please visit our Zoom Cares page.

For US non-profit organizations eligible for a sales tax exemption, follow the support guide to submit your exemption certificate. Some certificates may need manual review and result in initial tax charges, but once approved, any applicable taxes paid will be refunded to your original payment method.

Pricing

Workplace

Includes:

Meetings

Chat

Mail

Calendar and more, all at low price.

Annually (Save up to 16%)

Prices in

Press Tab for more information

Press arrow left/right to focus on selected valuesA maximum of 0 item(s) can be selected

US Dollars $

Workplace

Basic

Free

 

Sign Up Free

Highlights:

Meetings

40 minutes per meeting

100 participants per meeting

AI features

Meeting summaries (for 3 hosted meetings per month)

AI queries (20 per month)

My Notes

AI note-taking (3 uses per month)

Chat

Instant messaging

Phone

VoIP calling

Scheduler

1 personal booking page

Whiteboard

3 editable whiteboards

Clips

5 two-minute clips

AI Productivity Suite

Limited AI capabilities

AI help me write (Canvas) (3 docs per month)

Mail

Connect Gmail/Outlook in Zoom

Calendar

Sync Google/Microsoft calendars

Tasks

Surface, manage, and complete tasks

Hub

One place for your Zoom files

See all features

Most popular

Workplace

Pro

Best for personal use or small teams.

$14.16

/user per month · billed annually‡

Buy Now

All of Workplace Basic, and:

Meetings

30 hours per meeting

100 participants per meeting

Increase with Large Meeting

My Notes

Unlimited AI note-taking

AI note taker for Zoom, third-party, and in-person conversations

AI features

Basic AI queries

Agentic search

Workflows in Zoom

Unlimited meeting summaries

Unlimited in meeting questions

Create custom meeting summary templates (8 per month)

Video Management

Group videos in channels (25 unique viewers)

Zoom recordings, Clips, and uploads

Canvas

Unlimited AI document creation

Clips

Unlimited clips

Custom avatars (3 mins per month)

Mail

Zoom Mail

Calendar

Zoom Calendar

Cloud storage

10 GB per user

Live Chat Support

See all featuresSee add-ons

Workplace

Business

Best for larger teams.

$18.33

/user per month · billed annually‡

Buy Now

All of Workplace Pro, and:

Meetings

300 participants per meeting

Increase with Large Meeting

Scheduler

Unlimited booking pages

Whiteboard

Unlimited whiteboards

Custom templates, facilitation tools(timer, presentation mode and voting)

Extras

SSO, managed domains

Multi-region storage and media control

Device management

Information barriers and other policies

Archival and data loss prevention APIs

See all featuresSee add-ons

Workplace

Enterprise

Talk to us

 

Contact Sales

All of Workplace Business, and:

Meetings

1000 participants per meeting

Phone

Full-featured PBX

Webinars

500 attendees

Rooms

Workspace Reservation

Visitor Management

Translated captions

Add-ons

Customer managed key

Hybrid cloud

Contact management network

See all featuresSee add-ons

Features

Compare All Features

|

Basic

Free

Sign Up Free

|

Pro

$14.16

/user per month

Buy Now

|

Business

$18.33

/user per month

Buy Now

|

Enterprise

Contact us for pricing

Contact Sales

|

License Count

|

1

|

1-99

|

1-250

|

> 250

|

|

|

|

|

|

Meetings

Simplified video conferencing and messaging across any device

|

|

|

|

|

Meeting duration

|

40 mins

|

30 hours

|

30 hours

|

30 hours

|

Participant capacity

Participants can join your meeting for free from their phone, desktop, mobile and tablet devices. A participant does not need a Zoom account in order to join a meeting. Each plan has a participant limit, but users can increase this limit on paid plans by purchasing an add-on.

|

100

|

100

Increase with Large Meeting

|

300

Increase with Large Meeting

|

500+

|

Recording

Zoom local recording saves your meeting recordings in MP4 (video), M4A (audio) and txt (chat) formats.Zoom Cloud Recording stores meetings in the Zoom Cloud, where the file can then be downloaded and/or streamed from a browser.

|

Local

|

Local & 10 GB cloud (per license)

|

Local & 10 GB cloud (per license)

|

Local & Unlimited cloud

|

Unlimited meetings

|

|

|

|

|

Automated Captions

|

|

|

|

|

See more features

|

|

|

|

|

AI features

|

|

|

|

|

AI note-taking

|

3

|

Unlimited

|

Unlimited

|

Unlimited

|

Speaker identification

|

In Zoom Meetings

|

In Zoom Meetings

|

In Zoom Meetings

|

In Zoom Meetings

|

Cross platform support

AI note-taking across Zoom, Microsoft Teams, Google Meet, in-person meetings, and 3rd-party meetings

|

|

|

|

|

Meeting summaries

|

3

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Unlimited

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Unlimited

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Unlimited

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In meeting questions

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3

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Unlimited

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Unlimited

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Unlimited

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See more features

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Video Management

|

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Group videos in channels

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25 unique viewers

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25 unique viewers

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25 unique viewers

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Zoom recordings, Clips, and uploads

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Chat

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Persistent meeting chat

Never lose track of meeting conversations. Communicate before, during, and after a meeting in a dedicated group chat in Chat for all meeting participants.

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Direct, Channel, or Group Chat

Easily communicate in 1:1 messages, small groups, or with large teams

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Message and file history

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Find people, channels, and files in search

Quickly find contacts, instant messages, group chats, and files, keeping knowledge and information at your fingertips.

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Application Integrations

Boost productivity by leveraging your favorite Apps right within Chat

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See more features

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Phone

|

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VoIP calling

|

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Unlimited internal calling

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Metered outbound calling

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Unlimited outbound calling

|

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Industry-leading HD call quality

With active noise cancellation, echo cancellation, and keyboard typing suppression

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See more features

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Scheduler

|

Limited features

|

Limited features

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Whiteboard

|

3

|

3

|

Unlimited

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Unlimited

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Number of editable boards

|

3

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3

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Unlimited

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Unlimited

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AI features

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Templates

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Custom templates

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Project folders

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See more features

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Clips

|

5 Included

|

Unlimited

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Unlimited

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Unlimited

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Custom Avatars

Custom Avatar creates a lifelike AI version of yourself with voice replication and multilingual communication.

Learn more

|

1 minute per lifetime

|

3 minutes per month

|

3 minutes per month

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3 minutes per month

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AI Productivity Suite

|

|

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Version History

|

7 days

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Access to all version history

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Access to all version history

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Access to all version history

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Attachment Size

|

10 MB

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1 GB

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1 GB

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1 GB

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Template sharing

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Template library

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Limited

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Advanced

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Advanced

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Advanced

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Canvas rows per data table

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1,000

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20,000+

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20,000+

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20,000+

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See more features

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Mail

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Client

Zoom Mail and Calendar in the Zoom app

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Service

Email service with full-time end-to-end encryption for enhanced privacy

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Custom Mail Domain

Custom Mail Domain with Mail Service

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Calendar

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Client

Schedule and join meetings in the Zoom app

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Service

Meeting scheduling and appointment booking

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Tasks

|

Limited features

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Workflow Automation

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Complimentary access

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Complimentary access

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Complimentary access

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Hub

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Limited features

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Webinars

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Webinars 500

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Rooms

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Workspace Reservation

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Visitor Management

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Cloud Storage

|

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10 GB per user

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10 GB per user

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Unlimited

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Technical Support

|

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Knowledge Base

Troubleshoot technical issues and access support resources by searching our knowledge base articles.

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Zoom Community

A place to find solutions, ask questions and collaborate with other Zoom users.

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Zoom Virtual Agent for Chat and Phone

Get answers to questions and troubleshoot technical issues by interacting with our virtual agent

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Live Chat Support

Available only for Admin or Owner profiles with a Premier Support Package

|

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Accounts with subscriptions over $10.00 USD/month

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Accounts with subscriptions over $10.00 USD/month

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Accounts with subscriptions over $10.00 USD/month

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Live Phone Support

Available only for Admin or Owner profiles with a Premier Support Package

|

|

Accounts with subscriptions over $200.00 USD/month

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Accounts with subscriptions over $200.00 USD/month

|

Accounts with subscriptions over $200.00 USD/month

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Translated Captions

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Workplace Integrations

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Microsoft

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Google

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Salesforce

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ServiceNow

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Hubspot

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Security and Compliance

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End-to-end encryption for Zoom Meetings

When enabled, Zoom’s end-to-end encryption (E2EE) for Zoom Meetings means that communications between all meeting participants using Zoom clients in a given meeting are encrypted using cryptographic keys known only to the devices of those participants. This means that no third party — including Zoom — has access to the meeting’s private keys.

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Enterprise-grade security features

256-bit AES-GCM encryption for real-time content and media, TLS encryption during SIP registration, caller ID masking, private network peering, tool fraud detection, and calling block lists.

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Encryption by Default

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GDPR control

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Single sign-on via SAML 2.0

Supports Microsoft Active Directory, Google, Ping, Okta, Centrify. Requires Business, Education, or Enterprise account.

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Advanced Security Features

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Archiving API

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DLP API

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Info Barriers

|

|

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Chat Etiquette

|

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Regional Data Centers

|

|

|

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See more features

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|

All add-ons require a paid base plan

Add-ons to Workplace

Annually (Save up to 27%)

ZoomMate

Your AI teammate that analyzes, learns, and acts on your conversations to complete your work.

$20

per month · billed monthly‡

Buy Now

Learn More

Large Meeting

Expand your reach with an increased attendee capacity up to 5,000 participants.

From $50 for 500 participants

per month · billed monthly‡

Buy Now

Learn More

Cloud Storage

Store, stream, and download your video recordings directly from the Zoom Cloud.

From $10 for 30GB

per month · billed monthly‡

Buy Now

Learn More

AI Productivity Suite

Turn conversations into finished work. Automate your writing, analysis, and workflows across Canvas, Sheets, Slides, and Paper.

$10

per month · billed monthly‡

Buy Now

Learn More

Live Translation

Live audio translation and translated captions, enabling multilingual communication.

$5

per month · billed monthly‡

Buy Now

Learn More

Zoom Enhanced Media

High quality media enhancements ideal for professional collaboration & production environment.

$25

per month · billed monthly‡

Buy Now

Learn More

Conference Room Connector

Enables any standards based SIP/H.323 video conferencing endpoint for effective hybrid work.

$49

per month · billed monthly‡

Buy Now

Learn More

Custom Avatars

Create a lifelike AI version of yourself with voice replication and multilingual communication.

$22

per month · billed monthly‡

Buy Now

Learn More

Zoom Video Management

Stop losing track of your video content. Centralize it, brand it, and see who's watching.

$120

per month · billed monthly‡

Buy Now

Learn More

Audio Conferencing

Dial into meetings with phones numbers from around the world

$100

per month · billed monthly‡

Buy Now

Learn More

Zoom Compliance Manager powered by Theta Lake

Meet compliance, DLP and legal hold requirements.

$6

per month · billed monthly‡

Buy Now

Learn More

Zoom Compliance Manager powered by Theta Lake - Additional Storage

Increase the storage capacity for Zoom Compliance Manager starting with an additional 30 GB

From $10 for 30GB

per month · billed monthly‡

Contact Sales

Premier Support

Connect directly with support engineers to diagnose problems via phone, chat, or email.

Talk to us

Contact Sales

Zoom Developer Pack

Build deeper integrations with discounted access to Zoom APIs like QSS and RTMS.

Talk to us

Contact Sales

Learn More

Customer Managed Key

Bring your own encryption keys to protect Zoom data at rest.

Talk to us

Contact Sales

Zoom Node

On-prem/hybrid platform with modules for meetings, phone survivability, AI services and more

Talk to us

Contact Sales

Zoom Mesh

Streamline delivery of Webinars, Events & Meetings.

Talk to us

Contact Sales

FAQs

Frequently asked questions

What is a Licensed user and what is a Participant?

A licensed user has either a free or paid meeting license and can schedule meetings with participants based on the capacity their plan allows. A Participant is an invitee in a meeting scheduled by someone with a meeting license. A Participant does not require a Zoom account nor license in order to join a meeting and can join for free. Participants can join a meeting from their phone, desktop, mobile and tablet devices.

How many participants can join the meeting?

All plans allow up to 100 participants by default in each meeting (up to 1,000 with Large Meeting add-on).

How many people can use one Zoom Meetings license?

A licensed user can host an unlimited number of meetings. However if multiple users have the need to schedule separate meetings, you will need additional meeting licenses per each user.

What is the difference between Zoom Rooms and Zoom Meetings?

Zoom Meetings (mobile and desktop client): This is what users use day to day to join meetings from their personal or work computer or mobile device. Zoom Meeting is a desktop application and smartphone app designed for a user account on user-assigned devices (such as your mobile device, tablet, or desktop). The device that the Zoom Meeting app lives on is not designed to be a shared resource, it's tied to an individual. Zoom Meetings resides along with a user’s other applications (e.g. email, calendar, photos, etc on their device). So with Zoom Meetings, it's really the user's Zoom environment and profile. For example, Zoom Meeting will include the user's chat groups, 1:1 chat messages, starred contacts list, Zoom Phone number, call history, and other user-level settings and information.

A part of Zoom Meetings is Zoom for Home. Zoom for Home allows any Zoom user to deploy a personal collaboration device for video conferencing, phone calls, interactive whiteboarding, and annotation. Unlike a mobile device, tablet, or laptop which runs the Zoom application (one of many applications), Zoom for Home works on a dedicated personal device that only runs the Zoom software.

Zoom Rooms: Zoom Rooms is designed to run on hardware and appliances as a dedicated meeting environment for shared spaces (such as conference rooms), and ideal for group collaboration. Zoom Rooms is a dedicated, shared environment for communications and collaboration with a single consistent interface. This means that users know it will always work the same way regardless of which room they walk into, minimizing user error (very important when you think about meeting rooms that are shared among many different employees and their varying technical levels). Users can schedule the room using room booking tools and join their meetings with one tap. Taking Zoom Rooms outside the traditional conference room, Zoom Rooms can be deployed into open spaces as video-enabled interactive whiteboards, and even provide value add services such as digital signage, for corporate communications and branding, and room schedulers, for room booking management.

Zoom Rooms are IT-managed resources that are designed to be the only application up and running on a system. It’s also tied to a calendar resource that’s bookable by others. Zoom Rooms can leverage a variety of display, compute, audio, camera, capture, room control and touch display controller devices to join and manage meetings with integrated HD audio and video. This means that Zoom Rooms audio and video experiences can be easily deployed for phone booths, focus rooms, and huddle rooms, and customized for large boardrooms, broadcast studios, and custom training rooms.

All in all, Zoom Meetings (mobile and desktop client) and Zoom Rooms work together to greater emphasize that they are both a part of one interconnected platform, Zoom.

What is the difference between an Audio Plan and Zoom Phone?

Zoom Phone is a cloud phone solution that provides integrated PBX features. Zoom Meeting audio plans enable PSTN dial-in/out access to meetings only.

What payment methods do you accept?

Zoom accepts credit card, PayPal, and other mobile wallet and bank payment methods which may vary based on eligibility (ie. browser or country). For more information, please visit our support article.

Can I pay quarterly or for more than a year up-front?

In most cases, Zoom allows for additional billing cadences such as quarterly. Zoom offers pre-paid packages in 1, 2, and 3-year increments. Please Contact Sales for pricing.

Do you charge sales or consumption taxes or VAT?

Zoom Services are available to both Business and Personal customers globally. Whether indirect taxes (e.g. sales tax, VAT, GST, or comparable consumption taxes) are charged will depend on jurisdictional tax law, your exemption status, ‘Sold To’ address and the Zoom Services purchased. If your online order includes indirect taxes, you will see the tax amount applied in your shopping cart after the billing step and before checkout is complete.

How does the subscription service work? Can I cancel my subscription?

Zoom is a subscription-based service, which means that your plan renews every month or year (depending on the term you choose). You can cancel your subscription at any time during your plan term to cancel the auto-renewal of your subscription.

Where can I find a Zoom W-9 for my business?

If your business requires service providers to have a W-9 form on file for tax records, you can find a copy of Zoom's W-9 here.

Where can I find Zoom's Terms of Service?

Zoom's Terms of Service can be found in our trust center.

How does Zoom keep the product secure?

Securing your Zoom Meetings can start before your event even begins, with a robust set of pre-meeting features, including Waiting Rooms, Join by Domain, and Passcodes. Zoom also has controls at your fingertips to ensure your meetings are secure and disruption-free. Zoom takes care to ensure your data is secure at all times using learn more about our privacy and security features in our trust center.

How does Zoom support non-profits?

Zoom offers verified nonprofit organizations worldwide a 50% discount on Zoom Workplace Pro, Workplace Business, Webinars and Large Meetings. For further details and to see if your nonprofit is eligible, please visit our Zoom Cares page.

For US non-profit organizations eligible for a sales tax exemption, follow the support guide to submit your exemption certificate. Some certificates may need manual review and result in initial tax charges, but once approved, any applicable taxes paid will be refunded to your original payment method.

‡ All plans are billed annually as a single upfront charge. Monthly rates shown are calculated by dividing the annual total by 12 and are displayed for comparison purposes only — you will not be charged on a monthly basis. Prices shown exclude applicable taxes and fees.

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