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Front's pricing page, as read on 2026-10-08.

This is the vendor's public pricing page as MarkupBot captured it at 12:31 UTC. Every figure the record took from it is listed beside it, so each can be checked against its source.

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Front pricing page as captured on 2026-10-08 12:31 UTC

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Front Pricing and Plans | Front

Introducing: a new way for customer teams and AI agents to work together. Read it now →

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Pricing

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Platform Overview

Services to help you scale

Get set up for long-term success by partnering with our team of experts. Request a consultation to learn more about our service add-ons for Professional and Enterprise plans.

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Tailored onboarding

Ensure your team achieves immediate productivity with a personalized onboarding experience meticulously shaped around your unique workflows and business objectives.

Solution design and technical consultation

Platform optimization

Training and change management best practices

Build custom apps and integrations

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Unified Workspace

Workspaces

Workspaces are a way to divide up your inboxes into separate spaces with their own workflows, analytics and resources such as tags or message templates.

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Shared inbox

Track and manage important conversations, customized across specific inboxes, tags, and assignees

Views

Create real-time views to track important conversations in certain inboxes, tags, or assignees

Assignments

Gain clear ownership over messages by assigning messages directly to individual teammates

Trusted by 9,300+ businesses

428%

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customer satisfaction

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productivity increase

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Frequently asked questions

What are your Success Services packages and how much do they cost?

Front offers 3 Success Services packages: Professional Onboarding, Enterprise Onboarding, and Success Services project hours. You can view pricing and what's included in each package here. To ensure you're set up for success, we require an onboarding package be purchased for contracts over $25k.

How does Front’s free trial work? Do I need a credit card?

Our free 14-day trial offers all the features available in our Professional plan. You can get started without a credit card and can upgrade at any time during your trial. You do not need a credit card to start, continue, or complete your Front trial.

What is a seat?

A seat is a paid Front license that can be granted to a unique user in your organization.

What is a channel?

A channel is the communication medium that people use to get in touch with you like email, SMS, Front Chat, WhatsApp, and more.

Can I connect multiple channel types with the Starter plan?

No, the Starter plan only supports a single channel type of Email, Front Chat, or SMS. The Professional and Enterprise plan support multiple channel types.

What is the maximum number of channels per plan?

Your channel maximum depends on both your plan and number of licenses. On Starter, you can connect up to 10 channels per license, with Professional up to 30 per license, and with Enterprise up to 50 per license. For example, a team of 5 users on Professional would have a maximum of 150 channels. Please see our help article for more details.

Which providers power Front AI features?

We’re using OpenAI, Azure OpenAI, and Amazon AWS, which are industry-leading AI providers. Specifically, we use the text generation API.

How is my data processed? Is my data protected?

While we may use your data to further train your model, your data will never be cross-contaminated with other companies’ data. We also have extensive agreements in place with our AI providers to ensure that they’re not training their foundational models on any data that we send to them.

How can I learn more about Front’s security and compliance best practices?

Ensuring your data’s confidentiality, integrity, and availability is core to our mission and platform. Read more here about Front’s security, privacy and compliance practices. You also may request access to our security documentation by reaching out to your sales representative.

Can I combine seats across multiple plans?

No, plans are assigned at the organization level. You can add or remove seats as needed within a single plan.

Can I pay with my bank instead of my credit card?

You can pay by wire transfer or ACH if you purchase annually and the total contract value is over $12K. Reach out to billing@front.com to have your payment method updated.

Resources

Discover best practices

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Blog

4 major customer pain points (and how to solve them)

Blog

How to achieve 100% CSAT and build a world-class support function

Blog

Ticket handling best practices: 11 tips to elevate your support

Blog

Building a better queue: how to set up a support ticket system that grows with you

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What the record took from it

Plan prices on file that cite this capture.

Plan	Price recorded	Billed
Starter	$25	per seat / mo · billed yearly
Professional	$65	per seat / mo · billed yearly
Enterprise	$105	per seat / mo · billed yearly

Most pricing pages carry two figures per plan — paying monthly, and a lower rate billed yearly. The record holds the one named under “Billed”; the page as pictured may be showing the other.

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