6 priced · 10 tracked · 2026
Customer support pricing, compared.
Freshdesk has the lowest paid entry price at $19 per user a month; the median entry price is $21.59 a month; 2 of 6 list a free plan. Standing prices, not promotions — each one read from the vendor's own page and linked to the capture it came from.
Side by side
What customer support tools cost
| Product | Starts at | Top listed plan | Free plan | Plans | Changes on record |
|---|---|---|---|---|---|
| Freshdesk Freshworks | $19 per seat / mo · Growth | $89 per seat / mo | — | 3 | none since 2026-10 |
| LiveChat Text | $19 per seat / mo, billed yearly · Essential | $79 per seat / mo, billed yearly plus a custom-quote tier | — | 3 | none since 2026-10 |
| Zendesk Suite Zendesk | $19 per seat / mo, billed yearly · Support Team | $115 per seat / mo, billed yearly plus a custom-quote tier | — | 4 | 6 since 2021 |
| Tidio Tidio | $24.17 per month · Starter | $300 per month plus a custom-quote tier | Yes | 5 | none since 2026-10 |
| Front Front | $25 per seat / mo, billed yearly · Starter | $105 per seat / mo, billed yearly | — | 3 | none since 2026-10 |
| Crisp Crisp | $45 per month · Mini | $295 per month plus a custom-quote tier | Yes | 5 | none since 2026-10 |
SORTED BY LOWEST PAID PLAN. YEARLY PRICES ARE SHOWN AS THE VENDOR STATES THEM AND ORDERED BY THEIR MONTHLY EQUIVALENT. CURRENCIES ARE NEVER CONVERTED.
Questions
Customer support pricing, answered
Q1 What is the cheapest customer support tool?
Of the 6 on the record, Freshdesk has the lowest paid entry price: $19 per user a month for its Growth plan. Tidio and Crisp also list a free plan. These are standing prices — a promotional rate is recorded as what it reverts to.
Q2 Which customer support tools have a free plan?
Tidio and Crisp. A free plan is counted only when the vendor's pricing page lists one at $0; free trials are not.
Q3 Which customer support tools have changed their prices?
Zendesk Suite (6) — the figure is the number of dated changes on file. Open any of them for the full history.