6 alternatives · customer support · 2026
Freshdesk alternatives, by price.
Freshdesk starts at $19 per user a month. 1 of the 6 alternatives below starts lower. Standing prices, not promotions — each read from the vendor's own page and linked to its source.
Side by side
What the alternatives cost
| Product | Starts at | Against Freshdesk | Free plan | Changes on record |
|---|---|---|---|---|
| Freshdesk the one you are comparing against | $19 per seat / mo · Growth | — | — | none |
| Zoho Desk Zoho | $7 per seat / mo, billed yearly · Express | 63% less | Yes | none |
| LiveChat Text | $19 per seat / mo, billed yearly · Essential | same entry price | — | none |
| Zendesk Suite Zendesk | $19 per seat / mo, billed yearly · Support Team | same entry price | — | 6 since 2021 |
| Tidio Tidio | $24.17 per month · Starter | not like-for-like | Yes | none |
| Front Front | $25 per seat / mo, billed yearly · Starter | 32% more | — | none |
| Crisp Crisp | $45 per month · Mini | not like-for-like | Yes | none |
CHEAPEST PAID PLAN FIRST. “NOT LIKE-FOR-LIKE” MEANS ONE IS PRICED PER USER AND THE OTHER IS NOT, ONE IS NOT BILLED BY THE MONTH OR YEAR, OR THEY ARE IN DIFFERENT CURRENCIES. THE RECORD DOES NOT CONVERT ANY OF THOSE.
Questions
Freshdesk alternatives, answered
Q1 What is the cheapest alternative to Freshdesk?
Zoho Desk, at $7 per user a month billed yearly for its Express plan — the lowest paid entry price of the 6 alternatives on the record. Freshdesk itself starts at $19 per user a month. Zoho Desk, Tidio and Crisp also list a free plan.
Q2 Which Freshdesk alternatives have a free plan?
Zoho Desk, Tidio and Crisp. Only a plan the vendor lists at $0 counts; free trials do not.
Q3 Is Freshdesk more expensive than its alternatives?
1 of 6 alternatives starts below Freshdesk's $19 per user a month: Zoho Desk. Entry prices are compared only where both are charged the same way — per user against per user, flat against flat.
Q4 How current are these prices?
Each pricing page is re-read by MarkupBot at least daily. The table shows the standing price of every plan — where a vendor is running a promotion, the price it reverts to — and every product name links to its dated history and the archived capture behind each figure.