Head to head

Intercom vs Zendesk Suite

Two dated pricing records, side by side. Every figure links to its source from the product pages.

The records

Price history, compared

Intercom -25.6%

Stepped price history$0$13$26$39$51202420252026$39$29
Essential$29per seat / mo
Advanced$85per seat / mo
Expert$132per seat / mo
  • 2026-08-12 Expert seat minimum changed from 1 to 1
  • 2026-08-12 Expert fell from $139/mo to $132/mo (-5%)
  • 2026-08-12 Advanced seat minimum changed from 1 to 1
  • 2026-08-12 Advanced fell from $99/mo to $85/mo (-14.1%)
  • 2026-08-12 Essential seat minimum changed from 1 to 1

Zendesk Suite +12.2%

Stepped price history$0$18$36$54$73202120222023202420252026$49$55
Suite Team$55per seat / mo
Suite Professional$115per seat / mo
Suite Enterprise + CopilotContact salesper tier / mo
Support Team$19per seat / mo
  • 2026-08-12 New plan: Suite Enterprise + Copilot at contact sales
  • 2026-08-12 New plan: Support Team at $19/mo
  • 2026-08-12 Suite Growth is no longer offered
  • 2023-07-12 Suite Professional rose from $99/mo to $115/mo (+16.2%)
  • 2023-07-12 Suite Growth rose from $79/mo to $89/mo (+12.7%)