Zendesk Suite · CRM & sales · tracked since 2021-02-01 · source checked 2026-10-08

Zendesk Suite pricing: +16.2% since 2021.

Paid plans from $19 per user a month billed yearly. 6 recorded changes across 4 current plans. Every figure below links to the source it came from.

LAST RECORDED CHANGE 2026-08-12 · HISTORY SOURCED FROM ARCHIVES

CRM & sales · Suite Professional
Zendesk Suite
per seat / mo
EFFECTIVE 2023-07-12 · SOURCED FROM ARCHIVE
+16.2%
was $99
$115per seat / mo

The record

Prices step. Here are the steps.

Zendesk Suite
Suite Professional · per seat / mo · USD
+16.2%since first tracked
Stepped price history$0$38$76$114$152202120222023202420252026$99$115

Right now

Current plans

PlanPriceBilledEffectiveProvenance
Suite Team$55per seat / mo · billed yearly2023-07-12sourced from archive ↗
Suite Professional$115per seat / mo · billed yearly2023-07-12sourced from archive ↗
Suite Enterprise + CopilotContact salesper tier / mo2026-08-12captured by markupbot ↗
Support Team$19per seat / mo · billed yearly2026-08-12captured by markupbot ↗

In the box

What each Zendesk Suite plan includes

Contact sales
  • Intelligent Triage
  • Auto Assist
  • Generative AI for Voice
  • Approval workflows
  • Sandbox environment
  • Custom agent roles
$19 per seat / mo · billed yearly
  • Email and ticketing system
  • Ticket routing
  • Prebuilt analytics dashboards
  • Pre-written responses
  • Customer context
  • Automations and triggers

AS LISTED ON ZENDESK SUITE'S PRICING PAGE WHEN EACH PLAN WAS LAST CAPTURED. THE VENDOR'S PAGE IS THE AUTHORITY ON WHAT A PLAN CONTAINS.

Questions

Zendesk Suite pricing, answered

Q1 How much does Zendesk Suite cost?

Zendesk Suite's paid plans start at $19 per user a month billed yearly (Support Team) and run to $115 per user a month billed yearly (Suite Professional), with a custom-quote tier above that. At the entry price that is $228 per user over twelve months. These are the standing prices on Zendesk Suite's own pricing page as last read on 2026-10-08; a promotional rate is recorded as the price it reverts to.

Q2 Does Zendesk Suite have a free plan?

No plan is listed at $0 on Zendesk Suite's pricing page. A time-limited free trial, if the vendor offers one, is not a free plan and is not recorded as one.

Q3 Has Zendesk Suite raised its prices?

Markup has 6 published changes on file for Zendesk Suite since 2021. The most recent: New plan: Suite Enterprise + Copilot at contact sales (effective 2026-08-12).

Q4 What does Zendesk Suite cost right now?

Suite Team: $55 per seat / mo · Suite Professional: $115 per seat / mo · Suite Enterprise + Copilot: Contact sales · Support Team: $19 per seat / mo

Q5 Where does this data come from?

Public pricing pages and vendor announcements. Every recorded version links to its source — an archived capture or the announcement that stated the change. See /method for how the record is kept.