Customer.io · Email & marketing · tracked since 2026-10-08 · source checked 2026-10-08

Customer.io pricing, on the record since 2026.

Paid plans from $100 a month. 3 current plans, no price change since tracking began. Every figure below links to the source it came from.

LAST RECORDED CHANGE 2026-10-08 · HISTORY CAPTURED BY MARKUPBOT

Email & marketing · Premium
Customer.io
per month
EFFECTIVE 2026-10-08 · CAPTURED BY MARKUPBOT
$1000per month

The record

Prices step. Here are the steps.

Customer.io
Premium · per month · USD
Stepped price history$0$330$660$990$1320$1000

Right now

Current plans

PlanPriceBilledEffectiveProvenance
EnterpriseContact salesper tier / mo2026-10-08captured by markupbot ↗
Essentials$100per month · paid monthly2026-10-08captured by markupbot ↗
Premium$1000per month · billed yearly2026-10-08captured by markupbot ↗

In the box

What each Customer.io plan includes

Contact sales
  • Our best pricing on profile & email volume
  • Custom Agent limits + execution skills
  • Priority technical support
  • Migration support*
  • Dedicated Customer Success Manager*
  • Dedicated hardware
  • Audit logging & data governance
  • Dedicated Technical Implementation Specialist*
$100 per month · paid monthly
  • 5k profiles (people + objects)
  • AI Agent with core execution skills
  • 1 million emails per month
  • 2 object types
  • Visual workflow builder
  • Email and community support
  • Basic data integrations
$1000 per month · billed yearly
  • Custom profile volume & pricing
  • Custom email volume & pricing
  • 10 object types
  • Elevated Agent limits + custom skills
  • Daily Routines (scheduled tasks)
  • Premium chat & email support
  • 90-day onboarding support
  • HIPAA Compliance*

AS LISTED ON CUSTOMER.IO'S PRICING PAGE WHEN EACH PLAN WAS LAST CAPTURED. THE VENDOR'S PAGE IS THE AUTHORITY ON WHAT A PLAN CONTAINS.

Questions

Customer.io pricing, answered

Q1 How much does Customer.io cost?

Customer.io's paid plans start at $100 a month (Essentials) and run to $1000 a month billed yearly (Premium), with a custom-quote tier above that. At the entry price that is $1200 over twelve months. These are the standing prices on Customer.io's own pricing page as last read on 2026-10-08; a promotional rate is recorded as the price it reverts to.

Q2 Does Customer.io have a free plan?

No plan is listed at $0 on Customer.io's pricing page. A time-limited free trial, if the vendor offers one, is not a free plan and is not recorded as one.

Q3 Has Customer.io raised its prices?

Not since Markup began tracking it on 2026-10-08. The pricing page is re-read daily and the day it moves the change is published here with its source.

Q4 What does Customer.io cost right now?

Enterprise: Contact sales · Essentials: $100 per month · Premium: $1000 per month

Q5 Where does this data come from?

Public pricing pages and vendor announcements. Every recorded version links to its source — an archived capture or the announcement that stated the change. See /method for how the record is kept.