Intercom · CRM & sales · tracked since 2023-06-01 · source checked 2026-10-08
Intercom pricing: -14.1% since 2023.
13 recorded changes across 3 current plans. Every figure below links to the source it came from.
LAST RECORDED CHANGE 2026-10-08 · HISTORY SOURCED FROM ARCHIVES
Right now
Current plans
| Plan | Price | Billed | Effective | Provenance |
|---|---|---|---|---|
| Essential | Contact sales | per seat | 2026-10-08 | captured by markupbot ↗ |
| Advanced | Contact sales | per seat | 2026-10-08 | captured by markupbot ↗ |
| Expert | Contact sales | per seat | 2026-10-08 | captured by markupbot ↗ |
In the box
What each Intercom plan includes
- Fin for service, sales & ecommerce
- Messenger
- Shared inbox and ticketing system
- Pre-built reports
- Public help center
- Multiple team Inboxes
- Workflows automation builder
- Round robin assignment
- Private and multilingual Help Center
- Includes 20 free Lite seats
- SSO & identity management
- HIPAA support
- Service level agreements (SLAs)
- Multibrand Messenger / Help Center
- Includes 50 free Lite seats
AS LISTED ON INTERCOM'S PRICING PAGE WHEN EACH PLAN WAS LAST CAPTURED. THE VENDOR'S PAGE IS THE AUTHORITY ON WHAT A PLAN CONTAINS.
Questions
Intercom pricing, answered
Q1 Does Intercom have a free plan?
No plan is listed at $0 on Intercom's pricing page. A time-limited free trial, if the vendor offers one, is not a free plan and is not recorded as one.
Q2 Has Intercom raised its prices?
Markup has 13 published changes on file for Intercom since 2023. The most recent: Expert seat minimum changed from 1 to 1 (effective 2026-10-08).
Q3 What does Intercom cost right now?
Essential: Contact sales · Advanced: Contact sales · Expert: Contact sales
Q4 Where does this data come from?
Public pricing pages and vendor announcements. Every recorded version links to its source — an archived capture or the announcement that stated the change. See /method for how the record is kept.