Intercom · CRM & sales · tracked since 2023-06-01 · source checked 2026-10-08

Intercom pricing: -5% since 2023.

13 recorded changes across 3 current plans. Every figure below links to the source it came from.

LAST RECORDED CHANGE 2026-10-08 · HISTORY SOURCED FROM ARCHIVES

CRM & sales · Expert
Intercom
per seat
EFFECTIVE 2026-10-08 · CAPTURED BY MARKUPBOT
was $132
Contact salesper seat

The record

Prices step. Here are the steps.

Intercom
Expert · per seat · USD
-5%since first tracked
Stepped price history$0$46$92$138$183202420252026$139$132

Right now

Current plans

PlanPriceBilledEffectiveProvenance
EssentialContact salesper seat2026-10-08captured by markupbot ↗
AdvancedContact salesper seat2026-10-08captured by markupbot ↗
ExpertContact salesper seat2026-10-08captured by markupbot ↗

In the box

What each Intercom plan includes

Contact sales
  • Fin for service, sales & ecommerce
  • Messenger
  • Shared inbox and ticketing system
  • Pre-built reports
  • Public help center
Contact sales
  • Multiple team Inboxes
  • Workflows automation builder
  • Round robin assignment
  • Private and multilingual Help Center
  • Includes 20 free Lite seats
Contact sales
  • SSO & identity management
  • HIPAA support
  • Service level agreements (SLAs)
  • Multibrand Messenger / Help Center
  • Includes 50 free Lite seats

AS LISTED ON INTERCOM'S PRICING PAGE WHEN EACH PLAN WAS LAST CAPTURED. THE VENDOR'S PAGE IS THE AUTHORITY ON WHAT A PLAN CONTAINS.

Questions

Intercom pricing, answered

Q1 Does Intercom have a free plan?

No plan is listed at $0 on Intercom's pricing page. A time-limited free trial, if the vendor offers one, is not a free plan and is not recorded as one.

Q2 Has Intercom raised its prices?

Markup has 13 published changes on file for Intercom since 2023. The most recent: Expert seat minimum changed from 1 to 1 (effective 2026-10-08).

Q3 What does Intercom cost right now?

Essential: Contact sales · Advanced: Contact sales · Expert: Contact sales

Q4 Where does this data come from?

Public pricing pages and vendor announcements. Every recorded version links to its source — an archived capture or the announcement that stated the change. See /method for how the record is kept.