Customer support · Pro
Freshdesk
per seat / mo
$55per seat / mo
Freshdesk · Customer support · tracked since 2026-10-08 · source checked 2026-10-08
Freshdesk pricing, on the record since 2026.
Paid plans from $19 per user a month. 3 current plans, no price change since tracking began. Every figure below links to the source it came from.
LAST RECORDED CHANGE 2026-10-08 · HISTORY CAPTURED BY MARKUPBOT
Right now
Current plans
| Plan | Price | Billed | Effective | Provenance |
|---|---|---|---|---|
| Enterprise | $89 | per seat / mo | 2026-10-08 | captured by markupbot ↗ |
| Growth | $19 | per seat / mo | 2026-10-08 | captured by markupbot ↗ |
| Pro | $55 | per seat / mo | 2026-10-08 | captured by markupbot ↗ |
In the box
What each Freshdesk plan includes
$89 per seat / mo
- Freddy AI Agent (first 500 sessions included)
- Freddy AI Insights
- Skill-based routing
- Sandbox
- Audit logs
- Allowed domains & IP whitelisting
$19 per seat / mo
- Freddy AI Agent (first 500 sessions included)
- Ticketing & shared inbox
- Customer portal & knowledge base
- Out-of-the-box analytics & reporting
- Threads & tasks
- Roles & permissions
$55 per seat / mo
- Freddy AI Agent (first 500 sessions included)
- Multilingual helpdesk
- Custom dashboards & reporting
- Intelligent routing
- Multiple SLA policies
- External collaborators
AS LISTED ON FRESHDESK'S PRICING PAGE WHEN EACH PLAN WAS LAST CAPTURED. THE VENDOR'S PAGE IS THE AUTHORITY ON WHAT A PLAN CONTAINS.
Questions
Freshdesk pricing, answered
Q1 How much does Freshdesk cost?
Freshdesk's paid plans start at $19 per user a month (Growth) and run to $89 per user a month (Enterprise). At the entry price that is $228 per user over twelve months. These are the standing prices on Freshdesk's own pricing page as last read on 2026-10-08; a promotional rate is recorded as the price it reverts to.
Q2 Does Freshdesk have a free plan?
No plan is listed at $0 on Freshdesk's pricing page. A time-limited free trial, if the vendor offers one, is not a free plan and is not recorded as one.
Q3 Has Freshdesk raised its prices?
Not since Markup began tracking it on 2026-10-08. The pricing page is re-read daily and the day it moves the change is published here with its source.
Q4 What does Freshdesk cost right now?
Enterprise: $89 per seat / mo · Growth: $19 per seat / mo · Pro: $55 per seat / mo
Q5 Where does this data come from?
Public pricing pages and vendor announcements. Every recorded version links to its source — an archived capture or the announcement that stated the change. See /method for how the record is kept.